Proactive IT Solutions that Grow With You

For teams of 20-150, Koltiv’s Managed IT Services reduces reactive chaos, offering 24/7 coverage, guidance, and hands-on support at the level your business needs.

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What’s at Risk Without Proactive IT?

When you don’t fix IT issues, you’re less-profitable. Overwhelmed IT teams can lead to delayed patching, growing security vulnerabilities, and unsatisfied employees. One missed issue can mean lost productivity, frustrated users, and even costly breaches.

 
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Overloaded Teams

Overloaded IT teams miss critical issues

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Unpatched Systems

Unpatched systems create security vulnerabilities

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Ticket Backlog

Help desk tickets pile up, leaving employees frustrated

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No Strategy

Lack of strategy leads to waste and stalled growth.

Your IT, Managed the Right Way

We manage IT from today to your goals. That could mean basic support or a full IT partnership.

A partnership with Koltiv extends your team, giving you IT support that’s tailored to your organization’s size (20+ users) and complexity.
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Complete Coverage

Infrastructure, servers, endpoints, cloud apps
storage

Tailored Service Tiers

Foundation, Growth, and Pinnacle packages
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Advanced Security & Compliance

Proactive patching, backups, and threat detection
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Strategic Advisory

vCIO/vCISO meetings to drive IT investment

Service Packages

Extend your team with experienced support. Stop patching problems and start preventing.
Shield Jungle

SHIELD

 

What's Included

Infrastructure & Device Management

Network Monitoring

24x7x365 Monitoring

Executive Summary

Windows PC Patching - excludes OS Upgrades

Windows Server Patching - excludes OS Upgrades

Access Points Management

Help Desk - NOC - 7:30 AM to 5:30 PM Central

Spam Filtering/Email Encryption/Protection

Endpoint Detection - additional Layer

Data Transfer with New PC Purchase

HRIS Services - Onboarding and Offboarding of Employees

Microsoft 365 Backup

Armor Emerald

ARMOR

 

What's Included

Infrastructure & Device Management

Network Monitoring

24x7x365 Monitoring

Executive Summary

Windows PC Patching - excludes OS Upgrades

Windows Server Patching - excludes OS Upgrades

Access Points Management

Help Desk - NOC - 7:30 AM to 5:30 PM Central

Spam Filtering/Email Encryption/Protection

Endpoint Detection - additional Layer

Data Transfer with New PC Purchase

HRIS Services - Onboarding and Offboarding of Employees

Microsoft 365 Backup

Web Content Filtering

Cloud/SaaS Application Management

vCIO Monthly Meeting

MDR Managed Detection and Response

Dark Web Monitoring

Security Awareness Training

Data Loss Prevention for M365

Vendor Management - if there is a support agreement and/or software agreement is supported
Fortress Amethyst

FORTRESS

 

What's Included

Infrastructure & Device Management

Network Monitoring

24x7x365 Monitoring

Executive Summary

Windows PC Patching - excludes OS Upgrades

Windows Server Patching - excludes OS Upgrades

Access Points Management

Help Desk - NOC - 7:30 AM to 5:30 PM Central

Spam Filtering/Email Encryption/Protection

Endpoint Detection - additional Layer

Data Transfer with New PC Purchase

HRIS Services - Onboarding and Offboarding of Employees

Microsoft 365 Backup

Web Content Filtering

Cloud/SaaS Application Management

vCIO Monthly Meeting

MDR Managed Detection and Response

Dark Web Monitoring

Security Awareness Training

Data Loss Prevention for M365

Vendor Management - if there is a support agreement and/or software agreement is supported

Project Management Services on Projects

Password Vault and Management

Our Simple, Three-Step Process

From initial evaluation to long-term IT success, our process is designed with your business in mind.

1

Assess

We evaluate your current setup—hardware, storage, networking, disaster recovery, and more—to find gaps, inefficiencies, and risks.

2

Take Tech Stress Off Your Plate

We’ll assess where your IT is overburdened and help you right-size support, freeing up your team and minimizing downtime.

3

Implement/Guidance

We follow through, whether that means hands-on implementation and support, or equipping your team with a clear roadmap forward.
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Turn IT into a Strategic Asset

Build a Future-Proof IT Foundation

With Koltiv’s Managed IT Services, you get an IT ecosystem that grows with your business. We address everything from day-to-day help desk needs to enterprise-grade security and strategic planning. With our scalable service tiers, your technology remains robust and agile, reducing downtime, preventing breaches, and enabling your team to focus on business success.