Managed IT Package: ARMOR
As your operation scales toward 75 or 100 employees, the technical "noise" doesn't just get louder; it becomes more dangerous. Your data is no longer confined to the four walls of your plant or elevator; it lives in Microsoft 365, specialized SaaS applications, and on the mobile devices of a distributed workforce. You aren't just worried about a server going down; you are worried about the "human factor" and cloud data integrity.
The ARMOR package is our advanced solution designed for the IT Director who needs to take their strategy to the next level. It builds upon the foundational stability of our Shield tier, adding layers of resilience that proactively empower your team and secure your distributed environment.
What ARMOR Includes
We lead with curiosity to understand your specific business goals, then deploy the technical authority required to meet them. The ARMOR package includes every line item from the SHIELD tier, plus specialized services designed for scaling operations:
- Everything in SHIELD: You maintain all foundational infrastructure management, 24/7 monitoring, and help desk support.
- Microsoft 365 Backup: We ensure your cloud-based email, OneDrive, and SharePoint data are backed up and fully recoverable, protecting you from accidental or malicious data loss.
- Cloud/SaaS Application Management: We manage and optimize your business-critical cloud applications to ensure they run seamlessly for your team.
- Monthly vCIO Meetings: You gain a dedicated Virtual Chief Information Officer to provide the strategic architecture and roadmapping required to align your tech with your profit and loss statements.
- MDR - Managed Detection and Response: We provide advanced threat protection that goes beyond simple antivirus, actively identifying and responding to sophisticated cyber threats in real-time.
- Dark Web Monitoring: We proactively scan for your business credentials on the dark web, identifying potential risks before they lead to a breach.
- Security Awareness Training: Technology is only half the battle; we empower your team to recognize and mitigate threats through ongoing, practical training.
- Web Content Filtering (Meraki Only): We control access to malicious or unproductive websites at the network level, hardening your perimeter further.
- Data Loss Prevention (DLP) for M365: We implement advanced filters to ensure your proprietary information and sensitive data stay within your organization.
- Vendor Management: We take the "wasted motion" out of your day by managing your technical third-party agreements on your behalf for supported software and hardware.
Understand Your Investment: The Managed IT Pricing Calculator
At Koltiv, we believe in Candid Truth-telling and No Surprises. We know that before you can commit to a strategic partner, you need to understand the financial landscape. Most "wasted motion" in the sales process comes from a lack of clarity around costs, which is why we've put the power in your hands.
We have developed a Managed IT Pricing Calculator specifically for Iowa business leaders who value precision over vague promises. This tool allows you to:
- Compare the "Salary Iceberg": See how the fully loaded cost of an internal hire compares to a Koltiv partnership in real-time.
- Tailor Your Tier: Adjust the variables based on your employee count and specific operational needs to see which package—Shield, Armor, or Fortress—aligns with your budget.
- Plan with Confidence: Get an immediate, transparent estimate that helps you plan your technology roadmap without the fear of being "nickeled and dimed" later.
The Koltiv Proven Process: Clarity Upfront
Our process is a practical, people-first approach that ensures your IT infrastructure is strategically aligned with your business goals.
- Understand What Matters Most: We start by listening to your specific challenges to turn what we hear into a relevant, focused plan.
- Scope With Precision: You get an accurate services scope upfront. If we miss a detail in the initial plan, the difference is on us—that is our guarantee.
- Execute With Expertise: Our team owns the work and manages the timelines so you can stay focused on your core operations.
- The Result: Every quarter, we align on your goals and plan the next move, ensuring sustained success rather than just project delivery.
Success or Vulnerability
Operating without this level of leadership in 2026 is wasted motion. You may be moving fast, but without the architect and the sentinel, you are flying blind. By integrating our proven process, you ensure your business is not just built for today, but secured for everything tomorrow brings.
Stop losing hours to technical friction and reactive firefighting. Schedule a consultation to align your technology with your business goals and start building with confidence.
Explore Your Path to Operational Maturity
We understand that as your business evolves, your needs for protection and strategic leadership will shift.
- View All Managed IT Services: Explore our full philosophy on how we combine technical authority with human warmth to power your growth.
- SHIELD: Essential Protection: Our foundational tier for organizations looking to stabilize their infrastructure and silence the "noise" of daily maintenance.
- FORTRESS: The Apex of Security: Our most comprehensive solution for high-stakes operations requiring continuous SIEM/SOC monitoring and vCISO strategic insights.
Managed IT Service Packages
Extend your team with experienced support. Stop patching problems and start preventing.
SHIELD
What's Included
Infrastructure & Device Management
Network Monitoring
24x7x365 Monitoring
Executive Summary Report
Windows PC Patching - excludes OS Upgrades
Windows Server Patching - excludes OS Upgrades
Access Points Management
Network Updates - Meraki
Help Desk - NOC - 7:30 AM to 5:30 PM Central
Spam Filtering/Email Encryption
Endpoint Detection - Additional Layer
Data Transfer with New PC Purchase
HRIS Services - Onboarding and Offboarding of Employees
Microsoft 365 Backup
MFA for Microsoft Apps
ARMOR
What's Included
Infrastructure & Device Management
Network Monitoring
24x7x365 Monitoring
Executive Summary Report
Windows PC Patching - excludes OS Upgrades
Windows Server Patching - excludes OS Upgrades
Access Points Management
Network Updates - Meraki
Help Desk - NOC - 24x7x365
Spam Filtering/Email Encryption
Endpoint Detection - Additional Layer
Data Transfer with New PC Purchase
HRIS Services - Onboarding and Offboarding of Employees
Microsoft 365 Backup
MFA for Microsoft Apps
Web Content Filtering - Meraki Only
Cloud/SaaS Application Management
vCIO Monthly Meeting
MDR - Managed Detection and Response
Dark Web Monitoring
Security Awareness Training
Data Loss Prevention for M365
Vendor Management - if there is a support agreement and/or software agreement is supported
FORTRESS
What's Included
Infrastructure & Device Management
Network Monitoring
24x7x365 Monitoring
Executive Summary Report
Windows PC Patching - excludes OS Upgrades
Windows Server Patching - excludes OS Upgrades
Access Points Management
Network Updates - Meraki
Help Desk - NOC - 24x7x365
Spam Filtering/Email Encryption
Endpoint Detection - Additional Layer
Data Transfer with New PC Purchase
HRIS Services - Onboarding and Offboarding of Employees
Microsoft 365 Backup
MFA for All Apps
Web Content Filtering - Advanced
Cloud/SaaS Application Management
vCIO Monthly Meeting
MDR - Managed Detection and Response
Dark Web Monitoring
Security Awareness Training
Data Loss Prevention for M365
Vendor Management - if there is a support agreement and/or software agreement is supported
Managed SIEM/SOC
vCISO Monthly Meeting
Intrusion Detection (IDS)