Danielle Harclerode
Manager of Pre-Sales and Renewals Operations
With two decades of experience in the IT industry, Danielle brings a wealth of knowledge and stability to the Koltiv team. She plays a crucial role in protecting our clients' investments by managing the lifecycle of support contracts. Danielle ensures that clients are proactively notified of expiring coverage and provided with clear, actionable documentation so their business never faces a gap in support. Her goal is to make the renewal process simple and predictable, removing the stress of tracking expiration dates.
Outside of the office, Danielle enjoys spending time with her friends and family. Her ideal Saturday involves thrifting, crafting, cooking, or relaxing with a good book and a Netflix marathon.