For Karsten, IT isn't just about managing technology; it’s about managing the human experience in an ever-evolving industry. His role is to make sure Koltiv’s clients feel guided and appreciated every step of the way. Karsten operates on the philosophy that the best client experience starts from within. By empowering the internal team and fueling their passion for the work, he ensures that every client feels that same energy.
Karsten holds a Six-Sigma Green Belt, which helps him streamline communication and eliminate friction for clients. Outside of work, you can find him with his family playing sports or enjoying an outdoor activity.
