For teams of 20-150, Koltiv’s Managed IT Services reduces reactive chaos, offering 24/7 coverage, guidance, and hands-on support at the level your business needs.
Managed IT Services - Des Moines (IA)
When Des Moines companies don’t fix IT issues, you’re less-profitable. Overwhelmed IT teams can lead to delayed patching, growing security vulnerabilities, and unsatisfied employees. One missed issue can mean lost productivity, frustrated users, and even costly breaches.
For others, issues arise when existing Managed IT providers underperform leaving management frustrated and searching for a more effective solution.
Your IT, Managed the Right Way
We manage IT from today to your goals. That could mean basic support or a full IT partnership.
A partnership between your Des Moines business and Koltiv extends your team, giving you IT support that’s tailored to your organization’s size (20+ users) and complexity.
Complete Coverage
Infrastructure, servers, endpoints, cloud apps
Tailored Service Tiers
SHIELD, ARMOR, and FORTRESS packages
Advanced Security & Compliance
Proactive patching, backups, and threat detection
Strategic Advisory
vCIO/vCISO meetings to drive IT investment
Managed IT Service Packages
Extend your team with experienced support. Stop patching problems and start preventing.
SHIELD
What's Included
Infrastructure & Device Management
Network Monitoring
24x7x365 Monitoring
Executive Summary Report
Windows PC Patching - excludes OS Upgrades
Windows Server Patching - excludes OS Upgrades
Access Points Management
Network Updates - Meraki
Help Desk - NOC - 7:30 AM to 5:30 PM Central
Spam Filtering/Email Encryption
Endpoint Detection - Additional Layer
Data Transfer with New PC Purchase
HRIS Services - Onboarding and Offboarding of Employees
Microsoft 365 Backup
MFA for Microsoft Apps
ARMOR
What's Included
Infrastructure & Device Management
Network Monitoring
24x7x365 Monitoring
Executive Summary Report
Windows PC Patching - excludes OS Upgrades
Windows Server Patching - excludes OS Upgrades
Access Points Management
Network Updates - Meraki
Help Desk - NOC - 24x7x365
Spam Filtering/Email Encryption
Endpoint Detection - Additional Layer
Data Transfer with New PC Purchase
HRIS Services - Onboarding and Offboarding of Employees
Microsoft 365 Backup
MFA for Microsoft Apps
Web Content Filtering - Meraki Only
Cloud/SaaS Application Management
vCIO Monthly Meeting
MDR - Managed Detection and Response
Dark Web Monitoring
Security Awareness Training
Data Loss Prevention for M365
Vendor Management - if there is a support agreement and/or software agreement is supported
FORTRESS
What's Included
Infrastructure & Device Management
Network Monitoring
24x7x365 Monitoring
Executive Summary Report
Windows PC Patching - excludes OS Upgrades
Windows Server Patching - excludes OS Upgrades
Access Points Management
Network Updates - Meraki
Help Desk - NOC - 24x7x365
Spam Filtering/Email Encryption
Endpoint Detection - Additional Layer
Data Transfer with New PC Purchase
HRIS Services - Onboarding and Offboarding of Employees
Microsoft 365 Backup
MFA for All Apps
Web Content Filtering - Advanced
Cloud/SaaS Application Management
vCIO Monthly Meeting
MDR - Managed Detection and Response
Dark Web Monitoring
Security Awareness Training
Data Loss Prevention for M365
Vendor Management - if there is a support agreement and/or software agreement is supported
Managed SIEM/SOC
vCISO Monthly Meeting
Intrusion Detection (IDS)
Ready for Managed IT Services?
Discover the difference Koltiv can make for your Des Moines business. Connect with us today to start simplifying your technology and empowering your growth.
About Des Moines (IA)
Des Moines’ business community operates with a blend of Midwest pragmatism and growth-minded ambition, supported by a stable economy and a surprisingly strong concentration of corporate decision-makers. Insurance and financial services still anchor the market, with national carriers and large regionals maintaining headquarters or large offices and continuing to invest in the city’s talent pipeline. Technology, insurtech, agtech, and fintech startups have gained real traction in recent years, driven by investors and corporate innovation arms that see Des Moines as a practical and cost-efficient environment to test new ideas. Agriculture remains central to the regional economy in both direct and indirect ways, with seed companies, precision agriculture technology, and agribusiness suppliers tied to the surrounding farmland and research institutions.
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