Imagine you are the IT Director for an Iowa ag co-op or a high-output manufacturing plant. You were hired for your vision and your ability to optimize production through technology. Instead, your Tuesday morning is gone—lost to troubleshooting a printer in a satellite office, manually pushing a Windows update that failed on six machines, and trying to figure out why an access point in the warehouse is dropping signals.
This is wasted motion. Every hour you spend on the technical "noise" of daily maintenance is an hour you aren't spending on the strategic initiatives that move the needle for your company. At Koltiv, we believe in technical authority with human warmth. We aren't here to replace you; we are here to act as your sentinel, silencing the noise so you can lead.
What SHIELD Includes
We don't believe in vague service descriptions. For a leader, value is found in the execution. Our SHIELD package is a practical, people-first approach to technology that provides a hardened foundation for your operation.
Here is the complete list of line items included in the SHIELD package to stabilize your environment:
Infrastructure & Device Management: We take ownership of the health and optimization of your hardware and network backbone.
Network Monitoring: Proactive oversight to ensure your network remains stable and high-performing.
24x7x365 Monitoring: Constant vigilance to identify potential failures or irregularities before they result in a 6:00 AM emergency call.
Executive Summary Report: Regular, high-level reporting that gives you a clear view of your system health and our performance.
Windows PC Patching: Automated updates to your workstations to close security gaps (excludes OS upgrades).
Windows Server Patching: Proactive maintenance to keep your servers secure and compliant (excludes OS upgrades).
Access Points Management: We manage your connectivity to guarantee reliable, high-speed signals across your entire footprint.
Network Updates (Meraki): Specific management for your Meraki network hardware to ensure firmware and configurations stay current.
Help Desk (NOC) - 7:30 AM to 5:30 PM Central: A dedicated support team available during your core business hours to keep your staff productive.
Spam Filtering & Email Encryption: We secure your first point of entry, protecting your proprietary data from the start.
Endpoint Detection (Additional Layer): Real-time security at the device level, identifying and neutralizing threats the moment they appear.
Data Transfer with New PC Purchase: We eliminate the "wasted motion" of setting up new equipment by facilitating seamless data migrations.
HRIS Services (Onboarding and Offboarding): We streamline the technical side of personnel changes to ensure data security during transitions.
Microsoft 365 Backup: Ensuring your cloud-based email and documents are backed up and recoverable.
MFA for Microsoft Apps: Implementing Multi-Factor Authentication to add a critical layer of security to your primary business applications.
Understand Your Investment: The Managed IT Pricing Calculator
At Koltiv, we believe in Candid Truth-telling and No Surprises. We know that before you can commit to a strategic partner, you need to understand the financial landscape. Most "wasted motion" in the sales process comes from a lack of clarity around costs, which is why we've put the power in your hands.
We have developed a Managed IT Pricing Calculator specifically for Iowa business leaders who value precision over vague promises. This tool allows you to:
Compare the "Salary Iceberg": See how the fully loaded cost of an internal hire compares to a Koltiv partnership in real-time.
Tailor Your Tier: Adjust the variables based on your employee count and specific operational needs to see which package—Shield, Armor, or Fortress—aligns with your budget.
Plan with Confidence: Get an immediate, transparent estimate that helps you plan your technology roadmap without the fear of being "nickeled and dimed" later.
The Koltiv Proven Process: No Surprises
We lead with clarity because we know your business isn't like anyone else's. When you partner with us for SHIELD, you aren't just getting a ticket system; you are getting a Proven Process:
Scope With Precision: You get an accurate services scope upfront. If we miss a detail in the initial plan, the difference is on us—that is our guarantee.
Execute With Expertise: Our team owns the work, manages the timelines, and handles the vendors so you can stay focused on your goals.
The Result: Every quarter, we align on your goals and plan the next move. We don't just complete projects; we help you build something that lasts.
Success or Vulnerability
Operating without this level of leadership in 2026 is wasted motion. You may be moving fast, but without the architect and the sentinel, you are flying blind. By integrating our proven process, you ensure your business is not just built for today, but secured for everything tomorrow brings.
Stop losing hours to technical friction and reactive firefighting. Schedule a consultation to align your technology with your business goals and start building with confidence.
Explore Your Path to Operational Maturity
We understand that as your business evolves, your needs for protection and strategic leadership will shift. While the SHIELD package provides the hardened foundation every Iowa operation requires, we offer advanced tiers for those ready to take their technology to the next level.
View All Managed IT Services: Explore our full philosophy on how we combine technical authority with human warmth to power your growth.
ARMOR: Resilience That Grows With You: Designed for organizations with distributed teams who need enhanced SaaS management and advanced threat detection.
FORTRESS: The Apex of Security: Our most comprehensive solution for high-stakes operations requiring continuous SIEM/SOC monitoring and vCISO strategic insights.
Managed IT Service Packages
Extend your team with experienced support. Stop patching problems and start preventing.
SHIELD
What's Included
Infrastructure & Device Management
Network Monitoring
24x7x365 Monitoring
Executive Summary Report
Windows PC Patching - excludes OS Upgrades
Windows Server Patching - excludes OS Upgrades
Access Points Management
Network Updates - Meraki
Help Desk - NOC - 7:30 AM to 5:30 PM Central
Spam Filtering/Email Encryption
Endpoint Detection - Additional Layer
Data Transfer with New PC Purchase
HRIS Services - Onboarding and Offboarding of Employees
Microsoft 365 Backup
MFA for Microsoft Apps
ARMOR
What's Included
Infrastructure & Device Management
Network Monitoring
24x7x365 Monitoring
Executive Summary Report
Windows PC Patching - excludes OS Upgrades
Windows Server Patching - excludes OS Upgrades
Access Points Management
Network Updates - Meraki
Help Desk - NOC - 24x7x365
Spam Filtering/Email Encryption
Endpoint Detection - Additional Layer
Data Transfer with New PC Purchase
HRIS Services - Onboarding and Offboarding of Employees
Microsoft 365 Backup
MFA for Microsoft Apps
Web Content Filtering - Meraki Only
Cloud/SaaS Application Management
vCIO Monthly Meeting
MDR - Managed Detection and Response
Dark Web Monitoring
Security Awareness Training
Data Loss Prevention for M365
Vendor Management - if there is a support agreement and/or software agreement is supported
FORTRESS
What's Included
Infrastructure & Device Management
Network Monitoring
24x7x365 Monitoring
Executive Summary Report
Windows PC Patching - excludes OS Upgrades
Windows Server Patching - excludes OS Upgrades
Access Points Management
Network Updates - Meraki
Help Desk - NOC - 24x7x365
Spam Filtering/Email Encryption
Endpoint Detection - Additional Layer
Data Transfer with New PC Purchase
HRIS Services - Onboarding and Offboarding of Employees
Microsoft 365 Backup
MFA for All Apps
Web Content Filtering - Advanced
Cloud/SaaS Application Management
vCIO Monthly Meeting
MDR - Managed Detection and Response
Dark Web Monitoring
Security Awareness Training
Data Loss Prevention for M365
Vendor Management - if there is a support agreement and/or software agreement is supported
Managed SIEM/SOC
vCISO Monthly Meeting
Intrusion Detection (IDS)
Ready for Managed IT Services?
Discover the difference Koltiv can make for your business. Connect with us today to start simplifying your technology and empowering your growth.
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